My feedback on the second support case I had to raise, to report that I couldn't access the first one.
You will notice that I don't feel my problem was solved, that I was very unsatisfied with the whole business, and - most damningly - that this was what I was expecting.
There are people who make unreasonable demands of LL on a technical level... but, come on, guys, I'm running Windows 7 and Internet Explorer, this is not some obscure custom system, and it is not unreasonable to expect the flippin' support web page to work!
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